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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Bouknight

May 21, 2024

5  out of  5 rating by Jack Bouknight
"Best insurance company I've ever had, due to having the cheapest rates, and most knowledgeable and helpful associates. Very professional and helpful."
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Robert Lail

May 17, 2024

5  out of  5 rating by Robert Lail
"Kristina was very helpful on trying to find a lower policy for me"
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Randall Miller

May 13, 2024

5  out of  5 rating by Randall Miller
"Great customer service. Having people in the office to sit down with us another huge plus to me. They always help find the best, and cheaper if possible, options that make life simpler for their customers. Highly recommend! Long term customer and would not leave to save any amount of money. Best rates for auto, home, life, short term, etc I've found. Homeowners is a little higher than some but covers the things the cheaper options do not. Can't go wrong by at least talking with them, I'm pretty sure once you do you'll switch though."
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Paula Bauler

March 18, 2024

5  out of  5 rating by Paula Bauler
"We used Roxie to get renter's insurance for our daughter who is moving to SC for grad school. Over the phone service was quick and easy!"
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Gary Rowell

February 27, 2024

5  out of  5 rating by Gary Rowell
"Quickly handled all issues that I’ve ever had. Very friendly, courteous service. Recommend to anyone needing Insurance services."
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Mike williams

February 9, 2024

4  out of  5 rating by Mike williams
"Well it was done by phone..the lady was descent...the price was great..but don't think I got enough information and if my memory serves me correctly she didn't ask if I have questions if she did ask I wouldn't be sure to know what to ask lol...I've never had renters insurance before so all knew to me"
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joey almond

December 25, 2023

5  out of  5 rating by joey almond
"I transitioned my auto insurance to Kristina’s office within the past few years. Kristina along with her staff assisted me recently with two weather / deer related comprehensive claims. Dallas was very helpful, providing excellent customer service that made the process easier, and saved me time personally on the phone… which as they know is huge. Cathy also assisted with many questions, and the required policy updates after the claim portion was completed. My thanks to all, it’s definitely nice to have a local resource within the community to help make unfortunate circumstances much easier to navigate!"
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Jessica Trueblood

December 10, 2023

5  out of  5 rating by Jessica Trueblood
"Had the pleasure of working with Roxi when switching my insurance. Super nice and outgoing office."
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Shane Little

September 1, 2023

5  out of  5 rating by Shane Little
"The staff at Kristina Cook state farm agency are top notch. They asked all the right questions and took all the time necessary to tailor a plan that fit my family’s specific insurance needs. I would highly recommend this agency to all my family and friends."
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Rohan Banton

August 30, 2023

5  out of  5 rating by Rohan Banton
"I have been a client for over a year. Today I had a issue with my insurances. some of it was my fault. What I like the most was that the staff took time to explain the problem as if we were family. and was able to feel at ease .This is why I call Kristina Cook -State Farm Agency my home for all my insurance needs. they are so customer friendly"
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Kristin L.Butler-Allman

August 25, 2023

5  out of  5 rating by Kristin L.Butler-Allman
"State Farm is currently handling 2 claims with my Kia Soul at the moment an I would not want anyone else doing it. They have been so nice an understanding of my situation. Any questions an concerns have been answered an handled in a professional an polite manner. They have handled things in a timely fashion. It's so refreshing to speak with representatives that are knowledgeable in their field an just sound like they always have a smile. Thank you Kristina Cook-State Farm an all who work there. Miss Cathy you were awesome!!"
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Anna Raitz

August 18, 2023

5  out of  5 rating by Anna Raitz
"It was a great experience working with JD, he was very helpful and got me in and out very fast!"
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Nanci Spicer

August 18, 2023

5  out of  5 rating by Nanci Spicer
"Super friendly and very caring."
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machaelee arnette

August 14, 2023

5  out of  5 rating by machaelee arnette
"Was very helpful and answered all my questions! Definitely recommend!"
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NickBernard Vlogs

August 11, 2023

5  out of  5 rating by NickBernard Vlogs
"Wonderful ! Easy ! Thank you so much for your help in assisting with renters insurance. It was a pleasure to work with you ! Kristen B"
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August 10, 2023

5  out of  5 rating by Betty
"Friendly staff as soon as you walk in the office. Roxie helped me with the transition of changing insurance company, and was very helpful answering all my questions. Overall, very well pleased with their customer service."
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Jackie Morgan

August 7, 2023

5  out of  5 rating by Jackie Morgan
"Roxie made the process so easy. She got me what I needed in a timely manner. Great customer service."
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William Green

August 2, 2023

5  out of  5 rating by William Green
"Dallas wrote my Life Ins and was very professional and knowledgeable. I would recommend this agency to anyone."
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Wendy Stywalt

July 27, 2023

5  out of  5 rating by Wendy Stywalt
"Kendra made the process very quick and she was very helpful over the phone and in person."
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Micheal B

July 26, 2023

5  out of  5 rating by Micheal B
"Cathy, Roxie, and Dallas were very courteous with their assistance today. I had some concerns about transfer of a policy after my father's death, and they helped me understand the paperwork I was signing. Dallas patiently waited with me as I waited on the updated documents. Thank you all for your kind and patient assistance."
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James Wightman

July 26, 2023

5  out of  5 rating by James Wightman
"Great service from Dallas and Kendra on my Supplemental income policy and short term disability policy. Very clear on the benefits and made it quick and easy to close."
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Pablo Garcia

July 24, 2023

5  out of  5 rating by Pablo Garcia
"I just moved to a state that my old insurance did not cover. Kendra made it easy to get new home and auto insurance and got me a really good price!"
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Dan Neil

July 20, 2023

5  out of  5 rating by Dan Neil
"These folks always are very patient and informative. I have enjoyed working with them as our family has navigated changing insurance needs!"
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Kelly Witherspoon

July 20, 2023

5  out of  5 rating by Kelly Witherspoon
"My experience was great. He helped me with house insurance as well as auto. Very polite as well as helping you figure what quotes are best for you. I definitely would recommend them to someone."
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Michael Johnson

July 7, 2023

5  out of  5 rating by Michael Johnson
"Kendra was very helpful. She is very professional with a great personality. I think she deserves a raise."